Job Description

Position: Salesforce Administrator

Location: Omaha, Nebraska, USA

Job Type: Hybrid – 3 days per week in office

Experience: 3–5 years of Business Systems Administration experience, including 3+ years of Salesforce experience.

Key Responsibilities:

• Maintain Salesforce data and perform database/duplicate cleansing.
• Manage Salesforce tickets, system issues, and user inquiries.
• Provide end-user support and Salesforce training.
• Prepare reports and document processes and system changes.
• Support Salesforce roles, profiles, and user provisioning.
• Identify trends and recommend system improvements.

Requirements:

• Salesforce Administrator certification.
• Strong understanding of Salesforce administration.
• Ability to understand Apex, Java, JavaScript, SQL, HTML, and CSS.
• Experience with tools such as Gearset, Gong, Outreach, FormAssembly, Nintex, or Talkdesk is preferred.
• Real estate or mortgage industry experience is preferred.
• Strong organizational, analytical, and communication skills.

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